​The following questions and answers address some of the most common concerns that residents, businesses and others in the community have about the Business 40 improvements project.

To view the answer to a question, simply click on the question. If your question is not addressed here, please contact a member of the project team.

General Questions
When will the construction begin, and when will Business 40 actually close?

Construction of the project’s first segment, Peters Creek Parkway, began Oct. 23, 2017, and will be completed by fall 2018.

The full closure of Business 40, which is expected to stay closed for approximately 20 months, will occur only after the Peters Creek Parkway section opens to traffic.

Find out more information about the Business 40 construction schedule.

When will the project be complete?

The Business 40 project is expected to be completed and the road re-opened in summer 2020.  Even after Business 40 reopens, some local road improvements might still need to be finished. Effects on drivers will be minimal. 

Why can’t part of Business 40 remain open during construction?

Closing Business 40 allows for the project to be completed more efficiently.

For example, contractors can build and reconstruct drainage facilities and utilities, remove existing pavement, re-grade the roadway for new pavement, build new retaining walls and replace the existing bridges in the shortest time possible.

Keeping part of Business 40 open would add a significant amount of time to the construction schedule, thus requiring a longer full closure.

Once work on Business 40 from Main Street to U.S. 52 is complete (currently scheduled for fall 2019), NCDOT will reopen Business 40 from Main Street to U.S. 52. WHY just reopen this portion?

Are bridges also staying closed after they are built?

​No. Bridges will reopen once work on them is complete. During construction, there will be local detours.


What will be different on the "new" Business 40 from what is currently there today?

The "new" Business 40 will include a lot of improvements, including new pavement, improved ramps, new shoulders, a complete reconstruction of the Peters Creek Parkway interchange and a new interchange configuration at Cherry and Marshall streets.

A list of improvements can be found on the Business 40 construction timeline.

What other ways can I get information about the project?

You can follow the project on Facebook and Twitter, sign up for the project newsletter, or, if you have specific questions, send an email to business40@business40nc.com.

Traffic and Travel
During the Business 40 closure, where will traffic go? Will there be detours?

Traffic that is just passing through Winston-Salem will be detoured to major roadways, including I-40, U.S. 52 and Silas Creek Parkway.

Daily commuters traveling into and out of downtown will be detoured to local primary and secondary roads to get around the construction.

Closure and detour information will be widely publicized before the highway shuts down. Real-time closure information will be available on Waze, available for both iOS and Android mobile devices, and via resources such as DriveNC.gov.

Will there be signage directing travelers where to go?

The N.C. Department of Transportation will place portable signs on I-40 and other major roads during construction to direct drivers to alternate routes should an incident occur or a special situation arise during the day.

Signs will also be placed at exits along Business 40 directing drivers to the best route to major destinations.

Additional "wayfinding" signs will be located throughout downtown to identify the location of government facilities, popular destinations and attractions after the Business 40 project is completed.

How will the N.C. Department of Transportation ensure that I can still reach my workplace and businesses downtown?

Winston-Salem is open for business during the life of this project. Transportation officials have been in continuous coordination and discussion with major stakeholders greatly affected by the closure, including Wake Forest Baptist Medical Center, Winston-Salem Transit Authority and Winston-Salem/Forsyth County Schools and others.

NCDOT will do everything possible to minimize affects to businesses, services and employers, including giving as much lead time as possible to make route changes to their needs.

Because of the nature of construction, there’s no way to guarantee commutes will remain the same over the course of the project. It’s always a good idea to allow extra time to reach your destination.

What happens if a wreck occurs on a detour road during the closure? How will the N.C. Department of Transportation handle it?

NCDOT and the project contractors have worked with local law enforcement to develop an incident management plan in the event of a wreck or other event that might cause traffic issues. It includes everything from portable signage to coordination with police, fire and towing companies to expedite removal of vehicles involved in a wreck.

NCDOT will also make sure no other roadway projects that would affect the Business 40 improvements project are scheduled during the timeframe for this project.

How will the bus agencies deal with the closure, and will more park-and-ride lots be offered?

Both the Piedmont Authority for Regional Transportation (PART) and Winston-Salem Transportation Authority (WSTA) are making route changes and creating programs to encourage people to use the bus and/or other forms of transportation to help ease congestion and reduce delay during construction. Click here for more information.

Business Concerns
Is there assistance available for businesses to help them prepare for the closure of Business 40?

Small-business owners should call Business 40 liaison Cassandra Herndon, at (336) 747-7833, or send her an email at cherndon@business40nc.com. Mid- to large-size businesses should call Karen Simon, at (336) 749-1411, or send her an email at simonresrc@gmail.com to schedule a presentation about the project.

Conceptual rendering of modernized Business 40 through downtown Winston-Salem